By vmg@gmail.com 
IndiGo Travel Disruptions: How to Claim ₹10,000 Compensation Vouchers
India’s largest airline, IndiGo, has officially rolled out its ‘Gesture of Care’ (GoC) compensation package for passengers affected by major flight delays and cancellations in early December 2025.
The move comes after widespread operational disruptions left thousands of passengers stranded, prompting the airline to announce a structured relief initiative.
“Caring for our customers remains our greatest focus. Our Gesture of Care is an expression of IndiGo’s commitment to support customers who were severely impacted,” the airline said in a statement.
✈️ What Is IndiGo’s ‘Gesture of Care’ (GoC)?
The Gesture of Care (GoC) is a compensation programme under which eligible passengers will receive ₹10,000 worth of travel vouchers as a goodwill gesture.
Key Highlights:
- 💰 Total compensation: ₹10,000 per passenger
- 🎟️ Voucher split: Two vouchers of ₹5,000 each
- 🧾 Issued per passenger, not per booking
✅ Who Is Eligible for IndiGo Compensation?
Passengers qualify for the GoC vouchers if all the following conditions are met:
- ✈️ Flight was scheduled between noon of December 3 and end of December 5, 2025
- ⏰ Delay or cancellation occurred within 4 hours of scheduled departure
- ⌛ Total delay exceeded 3 hours
- 👶 Minors and infants are eligible, with vouchers issued to parents/guardians
📩 How to Claim IndiGo Compensation Vouchers
Claiming your compensation is simple and automatic for eligible passengers.
Step-by-Step Process:
- Check your email for a secure voucher link from IndiGo
- If your email is not registered, update it with the airline
- Vouchers will be delivered within 24 hours of registration
- Save the voucher details for future bookings
⚠️ No separate application is required if your booking details are already registered.
🎫 IndiGo Voucher Details at a Glance
| Feature | Details |
|---|---|
| Total Value | ₹10,000 |
| Voucher Split | 2 × ₹5,000 |
| Issued To | Individual passenger |
| Transferable | ❌ No |
| Single-use | ✅ Yes |
| Validity | 12 months |
| Fare Class Restriction | ❌ None |
| Blackout Dates | ❌ None |
🧳 Where Can the Voucher Be Used?
The GoC vouchers can be redeemed for more than just flight tickets.
You can use them for:
- ✈️ Domestic or international flight bookings
- 🍱 Pre-booked meals
- 💺 Seat selection
- 🧳 Excess baggage
📌 Redemption must be done through IndiGo’s official website.
⏳ Voucher Validity Rules Explained
- 🗓️ Vouchers are valid for 12 months from date of issue
- ✈️ Travel can take place even after expiry, as long as the booking is made within validity
- ❌ Vouchers are non-transferable and passenger-specific
🗣️ IndiGo CEO on the Crisis
Following the disruptions, IndiGo’s CEO stated that the “worst is behind us”, assuring customers that operations have stabilised and corrective steps have been implemented to avoid future large-scale issues.
🧠 What Passengers Should Know
- Compensation is per passenger, even for group bookings
- No fare class or route restrictions apply
- Use vouchers early to avoid last-minute issues
- Keep email and booking details updated
⚠️ Disclaimer
This article is for informational purposes only. Voucher issuance and usage are subject to IndiGo’s official terms and conditions.